Privacy Statement


Effective: April, 13 2017

SPARGO respects the privacy of its customers and other visitors to its website. SPARGO strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, SPARGO has implemented the following policy which to govern SPARGO's relationship with you in relation to this website.

This privacy statement covers the site www.spargoinc.com

If users have questions or concerns regarding this statement, they should contact our Customer Service Department via email info@spargoinc.com , by telephone at (703) 631-6100, or by postal service at the following address:

SPARGO
ATTN: Customer Service
11208 Waples Mill Rd, Suite 112
Fairfax, VA 22030

What Information Does SPARGO Collect?

Data SPARGO collects are used only to help its clients better serve its customers. It is our policy to collect and store only personal information that our customers and visitors knowingly provide. If our privacy policies change, we will notify all users by e-mail or a special announcement placed on the website.

If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information and permitting the transfer of information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Privacy Policy. SPARGO complies with the Principles of the EU-US Privacy Shield Framework (see below).

From General Users

SPARGO does not collect any personal information from users browsing its website. Users of the public areas of SPARGO website browse anonymously. For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We collect only the domain name, but not the e-mail address of visitors to our Web page. The e-mail addresses of those who communicate with us via e-mail will not be shared with other companies or marketing agencies.

From SPARGO, Conference Registrants, and Other Customers

SPARGO asks other users to provide their name, organization name, business phone, and e-mail. Credit card information is collected from an individual when registering for an educational course, or event, or purchasing other goods or services. These data are submitted voluntarily. Similar information may be submitted to SPARGO through conference or seminar registrations, publication orders, and subscriptions. Additionally, for some emails sent in HTML format by SPARGO to its customers, SPARGO may collect specific information regarding what the recipient does with that email. For those emails, SPARGO may monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user's "click", a message number, name of the list from which the message was sent, tracking URL number, and destination page. SPARGO will only use this information to enhance its services and distribution of those services to its customers. This information will not be distributed in any other manner without user consent.

How does SPARGO use Cookies?

A "cookie" is a piece of data stored on your hard drive containing non-personally identifiable information about you. We may use cookies in order to collect certain information about you, such as IP addresses (e.g., whether you are logged on from a .com, .gov, or .edu domain), domain names (the Internet address of a computer), and the type of computer and operating system being used. We may also use cookies to identify your computer when you revisit our Website, to recall your authentication information, or to track statistical information related to navigation throughout the Website. We may collect such information in order to better operate the Website so as to enhance your experience while using the Website, and to share with advertisers to provide you with a more personalized visit to the Website. Usage of a cookie is in no way linked to any personal information while on our Website.

Depending on the type of browser you are using, your browser may be set to alert you of cookies. You do not have to accept all cookies sent to you by this Website; however, depending on the particular cookie you reject, you may not be able to use some of the features of this Website. To disable all cookies, follow these instructions for the type of browser you are using.

How does SPARGO Use Data Collected?

SPARGO uses information voluntarily submitted by members and other customers in the following ways:

SPARGO Member Services and Products

SPARGO and its direct subsidiaries use data collected and provide requested services (i.e., courses and events.) In addition this information may be used to improve SPARGO web content; to develop new products and services. Information we collect is used to improve the content of our Web page, and will be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our web site. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the address info@spargoinc.com Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by email. Please provide us with your name and phone number.

Disclosures to Third Parties

SPARGO does not sell customer information to anyone. Customer personal information is not shared with third parties other than those acting as agents of this organization and as directed by SPARGO For example, a third party may act as our agent, acting as event registration manager for SPARGO events. Therefore if a user registers for an event, they may be directed to an event specific website. A third party acting on behalf of SPARGO may collect event registration information for the purpose of managing the event on behalf of SPARGO

We may also share your personal information and/or non-personal information with other third parties under the following circumstances:

  • when we believe in good faith that the law requires it and/or if compelled to do so by law enforcement or government agencies, or to meet national security requirements, or by other legal action;
  • when we deem it necessary or appropriate to provide such information to law enforcement authorities; to protect our rights, or to take precautions against liability;
  • to protect users of our services from fraudulent, abusive, or unlawful use of, or subscription to, such services; in the course of a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of our business, in which case information we have collected or otherwise acquired may be one of the assets transferred.
  • In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield and Swiss-US Privacy Shield, SPARGO is potentially liable
  • The Federal Trade Commission has jurisdiction over SPARGO’s compliance with the Privacy Shield.
  • An individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms for additional information you may visit: https://www.privacyshield.gov/article?id=ANNEX-I-introduction

Your Choices

We believe in giving you choices when it comes to your personal information.

Our direct marketing services provided on behalf of our partners are permission-based, meaning that we only send marketing-related or promotional messages to individuals registered by users who have opted-in to receive them. You can choose not to submit your personal information to SPARGO; If you submitted your personal information to SPARGO and do not wish to receive text messages or e-mails from SPARGO about products, services, or features that may be of interest, you can unsubscribe at any time. We will include an opt-out link or reply address in each e-mail or text message that we send on behalf of our partners. After unsubscribing, you will be removed from our database. Please allow up to 5 business days to process your request.

SPARGO generally does not collect personal information through the SPARGO service unless you have expressly consented to providing it to our partners, or via our website where you provided it to us. In most cases, if and/or when we obtain personal information, it relates to our current or prospective clients and business partners. You have certain access rights to your personal information contained in our systems. If you have submitted personal information through the SPARGO services or website and wish to access, correct, or delete this personal information, please contact us at info@spargoinc.com

EU - U.S. Privacy Shield Framework

SPARGO complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. SPARGO has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

In compliance with the US-EU and Swiss-US Privacy Shield Principles, SPARGO commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact SPARGO at:

info@spargoinc.com

SPARGO has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for-eu-consumers for more information and to file a complaint.

Credit Card Account Information

SPARGO does not disclose credit card account information provided by its customers. When customers choose to pay using their credit cards, SPARGO submits the information needed to obtain payment to the appropriate clearinghouse. All sensitive data, such as credit card information, is transmitted via SSL encryption.

How can users access information they have submitted through the website?

Customers of SPARGO including event registrants and other non-member users can gain access to their data for review and correction by contacting the Customer Service Center by email, or by telephone at (703) 631-6100.

How is the data protected after it is received by the site?

The data collected on the site is maintained in databases that are housed on equipment stored in secure, limited access facilities. Access to the database is restricted to those employees that are responsible for collecting the data and those whose duties require them to use the data.

What Means of Redress Are Available?

If any user suspects SPARGO has handled its personal information in a manner that does not comply with this privacy statement, please contact us by email at info@spargoinc.com or by calling (703) 631-6100. If, after contacting our Customer Service Center, the user continues to be dissatisfied with SPARGO's handling of their personal information, our CIO should be contacted by email john.baker@spargoinc.com or by calling (703) 631-6100.



Contact Information

11208 Waples Mill Road, Suite 112
Fairfax, VA 22030
703-631-6200 or 800-564-4220
703-818-9177 (fax)
sales@spargoinc.com
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